We are looking to recruit a part-time IT Support Analyst. This role supports all the clergy and staff of St Paul’s Cathedral in making the best use of their IT equipment and systems.

In this role you will be the first point of contact for all IT problems, queries and requests and will take ownership, following them through to resolution and keeping in contact with the user. You will support the Head of IT in improving the IT systems and in training and supporting users from across the Cathedral to use IT as required to perform their duties.

The IT Support Analyst provides support to IT applications, systems & services; documenting changes to infrastructure and functionality as required; ensures that system held information remains secure; ensures that staff and clergy understand how to use the IT they require to perform their duties.

The IT Support Analyst also completes assigned project work to support IT changes, developments and improvements that delivers benefits to the Cathedral.

• Providing helpdesk support to Cathedral users, acting as the first point of contact for IT problems, queries and requests. Taking ownership for the resolution of issues by investigating and applying solutions and escalating to other parties when necessary.
• Providing support for a range of Cathedral information systems. Understanding the business use and general functionality of systems; documenting changes; resolving problems; liaising and working with application suppliers and their support desks as required.
• Providing support for the Cathedral network when required. Understanding the unique network topology; completing assigned system management and monitoring tasks; investigating and resolving common problems; escalating complicated problems internally, or to third party support and working with them to provide diagnostic information and apply solutions under instruction.
• Supporting the Head of IT to introduce changes and improvements to the IT environment.
• Supporting the Head of IT to improve the general use of IT within the Cathedral by providing IT training to network users and assisting in writing user guides where applicable.
• Setting up AV equipment for Cathedral meetings and events.

Essential:

• Experience of understanding and supporting an organisations specific business information systems.
• Experience of providing IT helpdesk support to onsite users and network support.
• A strong understanding of standard desktop applications and user problems.
• Ability to understand and document processes, procedures and topologies to best practice standards.
• Experience of providing user training.
• Confident, clear and effective communication skills both written and verbal.
• Excellent customer facing skills and able to build strong and effective working relationships internally and externally at all levels.
• Ability to work effectively and collaboratively as a member of a team.
• Ability to solve problems, who can ‘think outside the box’ and expedite issues where appropriate.
• Self-motivated and pro-active, able to work independently without supervision.
• Ability to identify and implement system improvements.
• Able to adopt a methodical and disciplined approach to work.
• An appetite to learn and develop relevant knowledge and skills.
• Enjoy using technology to improve the way people work.

Desirable:

• An understanding of ITIL methodologies would be advantageous.
• Experience of completing system testing.

We're recruiting an Electrician to join our Property team, supporting the maintenance and preservation of our iconic building.

About the Property team

Our Property team is responsible for the care, safety, and long term sustainability of the St Paul’s Cathedral estate, including the Cathedral itself, the School, Chapter House, nearby Amen Court and, when required, the Tillingham Estate in Essex. 

The role

As our Electrician, you'll ensure electrical safety and compliance across these historic and operational spaces, enabling worship, visitor activities, learning and daily operational life to continue smoothly and safely.

In this vital role, you will:

• ensure electrical systems across the estate comply with current regulations and safety standards
• maintain accurate compliance documentation including Part P certification
• respond to reactive maintenance needs and undertake preventative electrical maintenance
• lead and deliver minor electrical projects, including ordering materials and coordinating trades
• support ongoing planning for future electrical system renewal
• maintain tools, parts, and equipment, ensuring correct storage and upkeep
• work collaboratively with colleagues and external contractors, ensuring minimal disruption to Cathedral activities

Who we're looking for

We're looking for someone who has:

• a City & Guilds 2382-22 – 18th Edition qualification
• C&G 2391-52 Inspection and Testing qualification
• experience in electrical installation, maintenance and project delivery
• strong problem-solving skills with a proactive, can-do attitude
• the ability to interpret technical drawings and specifications
• experience using CAFM systems (for example, Vision Pro) but training will be provided if needed
• good interpersonal and communication skills to work effectively across a busy organisation
• flexibility to support major services and events, including working at height and occasional overtime
• appreciation of the unique needs of a historic and sacred building
   

The successful applicant will also be expected to share in our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation. 

• Our annual holiday allowance is 25 days plus bank holidays
• Our pension scheme allows for up to 7.5% employer contribution
• And as you might expect we have life assurance of four times basic salary and an employee assistance programme

We are committed to creating and sustaining a diverse and inclusive workforce that represents our context and wider community. We are aware that those of United Kingdom Minority Ethnic / Global Majority Heritage, women, and disabled people are currently under-represented in our workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase our representation. 

The closing date for applications is 11.59 pm, Sunday 4th January 2026.

Interviews and assessments will take place on the 22nd January 2026.