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Sightseers look at the memorials in the South Transept.

Booking tickets FAQ

On this page, you'll find information about how to book and amend tickets, the different concessions and complimentary tickets we offer, and more

If you cannot find an answer to your question on this page, please get in touch with our Sales and Ticketing team on admissions@stpaulscathedral.org.uk – we will be happy to help and are available 9am to 5pm, Monday to Friday (except on public holidays).

Some of these frequently asked questions are answered on the basis that you have booked tickets directly with St Paul’s Cathedral. When that is not the case, we will try our best to help – but you may need to refer your questions to the organisation you bought from.

Booking a sightseeing ticket

Do I need to pre-book sightseeing tickets?

For the fastest entry please book with us online. You can book dates from six months in advance and even on the day too.

We are also able to welcome walk-up visitors buying tickets or redeeming any offers which cannot be pre-booked.

Do you still offer Annual Passes?

Our Annual Pass scheme ended for new orders on 31st December 2023.

You can become a Friend of St Paul's member and benefit from free sightseeing visits for a year, discounts at our shop and priority access to events and services.

How do I book?

  1. Start on our book tickets page for sightseeing tickets, or from an event listing in our what's on guide.
  2. Select the date and time for your visit using the calendar button.
  3. Select the number of tickets you require. 
  4. You can also add a guidebook or other items which might be suggested to you during booking.
  5. After completing your order you will receive one order receipt email and one confirmation email per each product booking made in that order. 
  6. These emails contain your booking QR code for use at the Cathedral and you can also add this to your Google Wallet or Apple Wallet, or save it as a pdf.

How do I pay?

We accept Visa, MasterCard, American Express, China Union Pay, Discover, Diners and JCB cards. We also accept cash for walk-up visits. Direct Debit is additionally available when buying Friend of St Paul's memberships

Why can’t I select the date or entry time I want?

Either the date is one on which we are not open for sightseeing, or tickets have not yet been released for booking. Sightseeing tickets can usually be booked from six months in advance. Please check our calendar for details of our sightseeing opening hours and any events. Sold out times or events will be shown and a waiting list offered. 

I haven’t received your confirmation emails.

Despite our best efforts, sometimes our emails will go to your junk or spam folders, so please check these first.

If you still can’t find it, please contact our Sales and Ticketing team on admissions@stpaulscathedral.org.uk.

Please include as much detail as possible – ideally your order reference or booking reference. If we are unable to reply before your visit, your tickets can be reprinted at the Cathedral by providing a team member with details to allow them to find your booking.

Can I arrive earlier or later than the sightseeing entry time I booked for?

If you are early, we will usually be happy to welcome you, if we are open, unless capacity restrictions mean we cannot. If you miss your time we will usually be happy to welcome you later that day, subject to the last entry time.

Please note that we will not refund missed visits and we reserve the right to charge a reasonable amendment fee to reschedule a visit date and / or entry time.

I have a Friend of St Paul’s membership or an open dated ticket.

Please check our sightseeing opening hours and bring your membership card or open dated ticket with you on the day. You do not have to book.

As a Friend of St Paul's member you can pre-book your membership benefit tickets by logging in with your membership number when booking. 

Are you taking part in the Great British Summer Savings scheme?

Yes, for the eligible period of visits between 25th June to 1st September 2026, we'll be taking part in the UK Government's Great British Summer Savings scheme. 

Reduced prices are available for adult, child, family, senior, student and group tickets on Monday to Saturday visits and Dome Sunday tickets. Prices are automatically adjusted during this period.

What can I do if I've already booked a ticket to visit during the Great British Summer Savings scheme?

For existing bookings made directly with us for visits between 25th June to 1st September 2026 we will contact you to discuss three possible options:

  1. Get in touch and tell us that you're happy for us to keep the surplus value of your ticket/s as a donation to St Paul's.
  2. Do nothing - on the understanding that we'll retain the surplus value as additional ticket income.
  3. Request a refund of the surplus value, after recalculation, You can do this in advance by getting in touch with us, or in-person when you visit.

If your tickets are booked through a third party provider, please contact them to discuss further.

Amending your ticket

My plans have changed. Can I change my date or entry time, or cancel for a refund?

Sightseeing entry tickets:

You may amend your sightseeing ticket booking up to 24 hours before your booked visit date and time. Bookings can be amended through our manage my booking interface and following the on-screen steps to change your visit date or entry time. You will not be able to adjust ticket types or quantities. Please contact us if you are unable to make the change yourself. We reserve the right to charge a reasonable amendment fee should you need to reschedule a sightseeing ticket booking within 24 hours of, or after, your booked visit date and time.

Tours, concerts and special events:

Tickets for joining guided tours and attending concerts and special events are valid for the booked event date and time only and any amendments will only be agreed at our discretion, with at least 24 hours notice given to us, and subject to availability. We reserve the right to charge a reasonable amendment fee.

Bookings of private tours cannot be amended once confirmed and paid.

All tickets, items and tour places are non-refundable per our ticket terms and conditions.

Preparing for your visit

Is there a dress code for the Cathedral?

There is no formal dress code to visit the Cathedral, although as a place of worship, we ask that all visitors wear suitable attire. We recommend that those climbing to the Dome Galleries, or on our Triforium tour, wear comfortable footwear.

I have a disability/specific access need. What support is available at the Cathedral?

We have a number of measures in place to ensure disabled visitors get the most out of the Cathedral. Please visit our accessibility page for more information.

Many of our faith based learning events and family events include British Sign Language interpretation. Find out more on our BSL events page.

Coming to services

What are the daily services? And can anyone attend?

Please check our service times before visiting. All are very welcome at our daily services. Our daily services are always free to attend and you do not need a ticket.

How do I visit for private prayer?

Whenever the Cathedral is open to the public, you are welcome to enter St Dunstan’s Chapel for private prayer and contemplation or to light a candle. There is no charge and you do not need a ticket.

Tickets for specific visitors

I'm a former chorister of St Paul’s Cathedral. How do I book my free tickets?

We offer members of the Guild of the Companions of St Paul complimentary entry for themselves and up to six accompanying family members. Book your tickets.

I have a disability. Do I have to pay to visit?

Disabled visitors are able to claim a free sightseeing admission ticket for themselves and an accompanying carer or companion. These tickets can be booked in advance or requested when you arrive.

You can read more about accessibility at the Cathedral.

I’m a member of the clergy. Do I have to pay to visit?

We offer free sightseeing admission to serving clergy and their immediate family members with them (partners, children and parents).

Please check our sightseeing opening hours and request your tickets when you arrive. You do not need to book. Please note that you will need to be identifiable to our team as a member of clergy so it can help to be in clerical dress, or to have an ID.

I have a parish pass/clergy card. Do I have to pay to visit?

Parish passes allow the bearer to receive free sightseeing admission. Clergy cards allow the member of clergy bearing it to bring members of their congregation, up to 20 people, and all receive free sightseeing admission.

Please check our sightseeing opening hours and request your tickets when you arrive. You do not need to book.

Parish passes and diocesan clergy cards are available for parish churches and members of clergy (lay or ordained) within the Diocese of London. Please contact our Reception to apply for a card or pass or for any queries about an existing card or pass by emailing reception@stpaulscathedral.org.uk.

Does St Paul’s Cathedral provide free sightseeing tickets for charity requests?

St Paul’s receives a large number of requests for sightseeing tickets from, or on behalf of, charities each year. As a charity ourselves, we similarly appreciate the need to fundraise. We currently support three different charities each year by enabling them to hold a Christmas Concert at the Cathedral. This unfortunately means that we are restricted in the help we can offer to other charities and therefore are unable to provide sightseeing tickets to charities for fundraising events or for their own use. 

Does St Paul's offer discounted sightseeing tickets to those receiving benefits?

Yes, we offer £1 sightseeing tickets to those UK visitors receiving Universal Credit, Pension Credit, or Employment Support Allowance (ESA), for one adult and up to four children (aged 6-17).

£1 Tickets can be purchased online up to three months in advance of your visit, or on the door. 

When you visit the Cathedral please bring with you the required supporting documentation

Using offers, vouchers and Clubcard partner codes

I have a London Pass or an entrance voucher issued by a tour operator, online travel agency (OTA) or gift experience provider.

Please check our Monday to Saturday sightseeing opening hours and bring your Pass or entrance voucher with you on the day. You do not need to book. Please follow any additional instructions issued with your voucher, such as printing it if this is specified.

How do I use the National Rail 2 for 1 offer?

The offer is two Monday to Saturday sightseeing entry tickets for the price of one adult ticket.

The offer can only be pre-booked online. Please visit the National Rail website to check eligible National Rail train tickets, register your journey details and make your booking. When on our online booking system please use the 'National Rail Days Out - Two Visitors' unit type and select a quantity of one - this represents two visitors. When you visit the Cathedral you will need to show us your National Rail train ticket(s) to London for each of the two visitors.

If you are making a single journey or your return ticket is valid for one day, you can use your National Rail tickets to qualify for 2 for 1 on the day of travel only.

If you are making a return journey, you can use your National Rail tickets to qualify for 2 for 1 on any day on or between your outward and return dates. For example, if you arrived on Thursday and will return on Saturday, your tickets will be considered valid for 2 for 1 on Thursday, Friday and Saturday. 

BritRail passes are not valid for the offer.

Please note that for some ticketing scenarios, it can be better value not to use the 2 for 1 offer. The 2 for 1 offer is for our Monday to Saturday sightseeing tickets category only and group tickets, guided tours or special event tickets are not eligible. It cannot be used in conjunction with any other offer or promotion.

How do I visit with a Tesco Clubcard Partner code?

Tesco Clubcard Partner codes are validated on arrival only, not online. Please check our Monday to Saturday sightseeing opening hours and bring your code with you on the day. You do not need to book.

Tesco Clubcard Partner codes can be used as part or full payment against our Monday to Saturday walk-up individual and family admission tickets only. No change will be given. They cannot be used with group tickets, guided tours, guidebooks, special event tickets or in conjunction with any other offer or promotion.

How do I visit with a National Art Pass?

Please check our Monday to Saturday sightseeing opening hours and bring your National Art Pass with you on the day. You do not need to book.

A National Art Pass entitles you to 50% off our Monday to Saturday walk-up individual adult, concession or child admission tickets. It does not give a discount on group tickets, guided tours, guidebooks or special event tickets. It cannot be used in conjunction with any other offer or promotion.

How do I visit with a Blue Peter Badge ID card?

Please check our Monday to Saturday sightseeing opening hours and bring your Blue Peter Badge and ID card with you on the day. You do not need to book.

Up to two Blue Peter Badge ID cardholders aged 6-15 years old can receive a free Monday to Saturday child admission ticket when accompanied by a full paying adult or concession ticketholder, or a disabled visitor ticketholder. You are welcome to pre-book the accompanying person’s ticket in advance and we will issue the free ticket on arrival.

The free admission offer does not apply for group tickets, guided tours or special event tickets and it cannot be used in conjunction with any other offer or promotion.

More on booking tickets

family looking at the dome from the millenium bridge

Ticket terms and conditions

Our terms and conditions apply when pre-booking sightseeing admission tickets, event tickets or concert tickets from St Paul’s Cathedral.

visitors walking the nave women tourists

Book sightseeing tickets

We have a number of sightseeing tickets available, with discounts for children, students, seniors over 65, and families.

Baldacchino interior sacrarium

Booking tickets FAQ

On this page, you will find information about how to book and amend tickets, the different concessions and complimentary tickets we offer, and more.

interior dome ceiling windows light

Ticket types and prices

Find out the cost of sightseeing tickets to the Cathedral, and what discounts are available.

Book your tickets

From family tickets to gifts for friends, see the many options available for sightseeing tickets. Our booking website also allows you to purchase tour tickets, and guidebooks in multiple languages.