In this role you will be the first point of contact for all IT problems, queries and requests and will take ownership, following them through to resolution and keeping in contact with the user.  You will support of the Head of IT in improving the IT systems, and in training and supporting users from across the Cathedral to use IT as required to perform their duties.  We would like to hear from you if: You have experience of supporting organisation specific information systems. You have good knowledge of standard desktop applications, and common user problems.  You have experience of providing onsite helpdesk support. You have excellent communication and customer service skills. You have previous experience of leading user training. In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation.   Our holiday allowance is 25 days plus Bank Holidays (FTE) Our pension scheme allows for up to 7.5% employer contribution; And as you might expect we have life assurance of four times basic salary and an employee assistance programme. We are an inclusive employer and welcome candidates from all backgrounds.  The closing date for applications is Wednesday 22nd of February 2023 at 11:59pm. Interviews dates are to be confirmed. We are looking to recruit a part-time IT Support Analyst. This role supports all the clergy and staff of St Paul’s Cathedral in making the best use of their IT equipment and systems.