Complete your training
Complete your training
Many of our training modules are online and on this page you will find the instructions and links you need to complete your training. You will need a desktop computer or laptop to complete the training (the training modules do not work as well on tablets and mobile devices), along with the latest version of your internet browser.
If you are unable to complete the training online, please arrange a face-to-face session - please see the relevant section on this page for further information. If you are comfortable to complete your training online but require computer access, please contact your Staff Lead or the Volunteering Team (email volunteering@stpaulscathedral.org.uk or call 020 7246 8370) to make suitable arrangements.
If you have concerns or questions about the training topics please get in touch with the volunteering team (email volunteering@stpaulscathedral.org.uk or call 020 7246 8370) to discuss.
Completing your training as part of the recruitment process?
Please upload your certificate or where one is not provided take and upload a screenshot confirming completion to your Assemble account - here is a guide to help you to do this.
Your submitted document will appear on your record once it has been reviewed and approved – this will not be instant and may take a few days, please be patient.
If you have any problems with uploading your certificate, please email your certificate to volunteering@stpaulscathedral.org.uk.
Existing Volunteer - completing or renewing your online training?
Please email your certificate to volunteering@stpaulscathedral.org.uk.
Safeguarding training
Our Safeguarding training provides learners with an awareness of safeguarding, and St Paul’s Cathedral’s approach to managing safeguarding.
All volunteers are required to complete and maintain Safeguarding Basic Awareness training. To remain an active volunteer at St Paul's Cathedral, you will need to renew your training every 3 years; completing the highest level of training only.
How we ask you to complete this training, depends on whether you are currently going through our recruitment process or are in a current active role with us.
Applicants:
Please complete the online course. This course is required to be completed before you can start your volunteering. Please see the relevant drop down menu for further information.
Existing volunteers:
All volunteers need to complete the Basic Awareness training in a 1.5 hour face to face session. This session is bookable through Assemble. Please see the relevant drop down menu for further information.
Volunteer Leads and School and Family Learning Volunteers, also need to complete Safeguarding Foundation training, in a face-to-face session. You should allow 1.5 hours to complete this course, in addition to the Safeguarding Basic Awareness training. This session is bookable through Assemble.
If you are participating in recruitment and selection of new volunteers, then you will also need to complete the online Safer Recruitment training module; your Staff Lead will be able to confirm this with you. You should allow 1.5 hours to complete this course.
ACT Awareness training
ACT (Action Counters Terrorism) Awareness eLearning will provide nationally recognised corporate counter terrorism guidance to help people better understand, and mitigate against, current terrorist methodology.
This course is required to be completed before you can start your volunteering.
To remain an active volunteer at St Paul's Cathedral, you will need to renew your training every 3 years.
On the initial landing page select Awareness E-Learning (blue box, left hand side) and click Access.
On the next page click Start New Training Session.
On the next page click I am Learning as an Individual and select the following options:
- For Business, select Place of Worship
- For Region, select London
- For Job Title, select Administration/Front of House
- For How you heard about ACT, select CTSA
Recommendation
We recommend you obtain your Attempt ID number. This is a 7 digit number which will all you to pause and return to your training but also request a replacement certificate if you were unable to download your copy of the certificate.
To obtain this number, click on Main Menu (at the bottom of the page you are on) to go to the landing page for all the modules.
Click on Save Progress – you will need to write down the number.
Other key things to note:
- The course is split into 7 modules. The course can be completed in approximately 45 minutes, and each individual module takes between 5 and 10 minutes.
- You will need to complete all modules to obtain your certificate
SCaN training
SCaN (See, Check and Notify) training covers topics on what hostile reconnaissance is, what suspicious activity looks like and how to spot it, what you can do to engage with visitors and what you should do if you see something that does not feel right.
This course is required to be completed before you can start your volunteering.
To remain an active volunteer at St Paul's Cathedral, you will need to renew your training every 3 years.
Health and Safety training - Awaken
Awaken is our online training software we use for all our Health and Safety (H&S) training.
All volunteers are required to complete an H&S Induction (once) and Fire Awareness training (annually). Additional training may be required dependent on your role and all relevant modules will be available in your Awaken account.
This training is not required to be completed during the recruitment stage for new volunteers.
Security Briefing and Exit training (SBET)
This in-person training you will learn more about how we keep the Cathedral safe, the role you can play to help us do this and how to exit the Cathedral safely in an emergency, focusing on exit routes across the Cathedral Floor and Crypt, sharing information about invacuation as well as evacuation.
This training will need to be renewed every year, to maintain your knowledge and keep yourself and others safe.
This training is not required to be completed during the recruitment stage for new volunteers.
Volunteer with us
Join our sociable and supportive community of volunteers and be surrounded by incredible architecture, history, collections and faith in the heart of the City.
Volunteering FAQ
Have a question about volunteering for us? From time commitments to accessibility, find your answers here.